Frequently Asked Questions

Everything you need to know about getting the perfect wave.

How do I choose the right Mermade Waver size?

Our Mini 25mm waver is perfect for shorter hair or tight 'crimped' waves, while the OG 32mm waver creates large, bouncy beach waves ideal for medium to long hair.

Is the Mermade Hair Waver safe for all hair types?

Yes, our tools feature advanced ionic ceramic barrels and adjustable temperature settings ranging from 80°C to 210°C to protect your hair from unnecessary heat damage.

How long does shipping take?

Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day money-back guarantee on all tools. Items must be returned in their original packaging and in unused condition to qualify for a full refund.

Does my waver come with a warranty?

Every Mermade Hair tool comes with a 12-month manufacturer's warranty that covers any technical faults or defects from the date of purchase.

Does the waver work on hair extensions?

Absolutely. Because you can control the heat settings, our wavers are safe for high-quality human hair extensions, though we recommend using a lower heat setting and a heat protectant spray.